Leadership Business Group

Consulting Operations and Performance


Operations and Performance

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Operações

 

 

        
 

Corporate competitiveness entails an objective business efficiency orientation and a pro-active attitude when measuring business performance.

Leadership has an integrated perspective over process optimization and continuous business improvement: by promoting operational efficiency with Business Process Management solutions; by updating the business logistics function with strategic sourcing and supply management approaches; by introducing excellence and innovative quality concepts; and by combining the results generated by monitoring systems, capable of ensuring an effective performance management that supports decision-making.



Performance Management
gest_perfor

  1. Global Monitoring Systems (BSC, SIADAP and Activity Planning Systems, Anti-Corruption)
  2. Procurement ScoreCard (procurement and supplier evaluation)
  3. Customer satisfaction appraisal
  4. Sustainability ScoreCard (SSC) – Integrated Monitoring System
   

 Operational Efficiency 
efici_opera

  1. Business Process Optimization and Re-design (Interactive Manuals, ...)
  2. PRICE (Cost Reduction)
  3. Shared Services
  4. Corruption Prevention Plans
  5. Lean Management
   

Strategic Sourcing and Supply Management
sourcing_estrat

  1. Strategic Sourcing
  2. Function Structuring
  3. Procurement
  4. Procurement Outsourcing and Centralized Units
   

Innovative Quality
qualidade_inov

  1. Quality Management Systems Enhancement
  2. Integrated Management Systems (Qual, Amb, H&S, RS e HACCP)
  3. CAF (avaliação e implementação)
  4. EFQM (avaliação e implementação)